OLYMPIA - With the January 15 deadline looming, Washingtonians still seeking 2021 health coverage must act now to select a plan on Washington Healthplanfinder. Customers have less than three days to shop for coverage that begins February 1, 2021.
Traffic on Washington Healthplanfinder continues to be brisk this week as customers rush ahead of Friday’s deadline. So far, over 218,000 Washingtonians have signed up for 2021 coverage, including more than 40,000 new customers.
“The surge of enrollees securing health and dental coverage has been steady and shows the impact that the pandemic has had on our state,” said Chief Executive Officer Pam MacEwan. “There is limited time left for those who still haven’t enrolled in coverage and I encourage them to review their options on Washington Healthplanfinder.”
Among new customers, 40 percent have selected one of this year’s new Cascade Care plans. Cascade Care plans cover more services prior to meeting a deductible, including primary care visits, mental health services, and generic drugs. Customers who need to renew their plan for 2021 can sign into their Washington Healthplanfinder account using the WaPlanfinder Mobile App or on WAHealthplanfinder.org and easily update and renew their coverage. Additionally, some customers may find that they qualify for free or low-cost coverage.
Washington Healthplanfinder offers a wide range of resources to help people navigate their coverage options – including in-person enrollment centers, virtual video or phone assistance, and the WAPlanfinder Mobile App. Half of this year’s customers used a Navigator or Broker to help them enroll. Anyone seeking assistance in signing up for coverage through Washington Healthplanfinder may contact the Customer Support Center at 1-855-923-4633; TTY: 855-627-9604. They may also contact an Exchange certified Navigator, Broker, or Enrollment center who can answer insurance questions and help with enrollment. Free help from local experts is accessible via the WAPlanfinder Mobile App or by visiting www.wahealthplanfinder.org.
During the 2021 open enrollment period, the Customer Support Center is open 7:30 a.m. – 8:00 p.m. Monday – Friday. The last extended hours scheduled will be Friday, January 15, 7:30 a.m. – 11:59 p.m.
Reminder: Enrollment is offered year-round on Washington Healthplanfinder to individuals and families through Washington Apple Health (Medicaid).